1. General Policy Principle

• All shipments must comply with local customs, environmental laws and tax regulations of Europe and the United States.
• All shipping documents must be consistent in product name, HS code, weight, quantity and declared value.
• No under-declaration, false declaration or split shipment for tax avoidance.
• All cargo must be traceable with complete shipping records and signed delivery proof.
• EPR, carbon emission and product certification must be completed before shipment.

2. European Union Logistics Regulations

2.1 Customs Clearance Rule

• ENS 2.0 declaration must be submitted 24 hours before cargo arrival.
• IOSS number is mandatory for all EU cross-border parcels.
• Accurate product description is required; vague words such as “clothing” are prohibited.
• Customs inspection requires product photos, packaging photos and label photos.

2.2 Tax & Duty Rule (Updated 2026)

• EU abolished the €150 duty-free exemption for all imported goods.
• All goods are subject to VAT and official tariff.
• Warehouse delivery is prioritized to reduce customs clearance risks and tax costs.

2.3 Environmental Compliance (Mandatory)

• Valid Packaging EPR, Battery EPR and WEEE registration are compulsory.
• CBAM carbon footprint report is required for industrial and bulk goods.
• Disposable plastic packaging is strictly banned.
• Non-recyclable packaging will be fined by local customs.

2.4 Shipping & Delivery Standard

• Air freight: 24–48 hours for urgent high-value goods.
• Rail freight: 12–18 days for bulk cargo with low carbon emission.
• Local last-mile delivery uses DHL, DPD and GLS.
• 7-day return policy must be supported; overseas warehouse return processing is preferred.

3. United States Logistics Regulations

3.1 Customs Clearance Rule

• ISF (10+2) declaration must be submitted 48 hours before vessel loading.
• All electronic products must provide FCC certification.
• Cosmetics and food products require FDA registration.
• USA canceled the $800 de minimis tax exemption; all goods are fully taxed.

3.2 Shipping & Warehouse Standard

• Air freight: 3–5 days via LAX / JFK airport.
• Sea freight: 12–18 days via LA/LB port.
• Domestic delivery uses UPS, FedEx and USPS.
• Three overseas warehouses (West / Central / East USA) for fast nationwide delivery.

4. Shipment Packaging & Labeling Standard

• Outer carton must be solid, moisture-proof and collision-resistant.
• Each carton must show HS code, EPR/IOSS number, gross weight and shipment mark.
• Each single item must have clear shipping barcode and receiver information.
• Hazardous goods must provide MSDS and UN38.3 documents.

5. Risk Control & Prohibited Operation

5.1 Risk Control

• Overseas warehouse mode is recommended to avoid customs detention.
• Full cargo insurance is required for air and sea transportation.
• All delivery proofs (POD) must be kept for more than 2 years.
• Abnormal shipments must be processed within 24 hours.

5.2 Strictly Prohibited

• No counterfeit, dangerous, liquid, powder and prohibited items.
• No false packaging, hidden goods or modified commodity information.
• No tax evasion by splitting shipments.
• No shipment without complete certification and compliance documents.

6. Effective Date